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FAQ

What is the time, date, location, and route of the walk?
The ILLUMINATE Twilight Walk is scheduled for Saturday, May 2, 2020 at Kapolei Regional Park. Registration opens at 5:00 p.m., and the Walk starts at 6:00 p.m. Click here for a map of the route.

What is the distance of the walk?
Our walk is a 2-mile walk around the Kapolei Business District.

Do all participants need to register for the ILLUMINATE Twilight Walk?
Yes. Every person who participates (including children of all ages) must be registered to walk.

How does an individual register for the walk?
From the ILLUMINATE Twilight Walk Home page, select “Register,” then select “Participate as an Individual.” You will have the option to register as a “New User” or a “Returning User.

If joining as a New User, select “Join as a New Participant,” and complete all required fields. If registering as a “Returning User,” register with your Username and Password. If you forgot your Username and/or Password, it can be reset by selecting “Email me my login information.”

If a family member(s) will be joining you on the walk, please register them at the same time by selecting “Register Family Member” during Step (4) of the online registration. Note: Once an email is utilized, and you select “Complete Registration,” you will not have an opportunity to add family members using this email address; a new email address will be required.

Complete all required information and payment options. Once all contact information and required fields are completed, select “Complete Registration” to activate your personal page.

If you need assistance with adding children/family members to your Registration, contact information is provided below.

Lani Kim
(808) 691-4976
lanikim@queens.org

How are teams created?
From the ILLUMINATE Twilight Walk “Register” page, a team can be created by selecting “Start a New Team.” As the first registrant of a team, you will be automatically designated as the team captain. The team captain will manage the fundraising page, recruit team members, set up a fundraising goal, and encourage members to reach their goals.

If you need assistance with making changes to your team page, contact information is provided below.

Lani Kim
(808) 691-4976
lanikim@queens.org

How does an individual join a team?
An individual can join a team by selecting “Join a Team” on the registration page. Search for the team that you are interested in joining and click “Join.” Continue with the registration process by selecting “Participant Type” and completing required fields. Once all contact information and required fields are completed, select “Complete Registration” to activate your personal page.

I would like to register as a company/community team. How do we do this?
From the ILLUMINATE Twilight Walk page, select “Register” on the webpage, then select “Join A Team” or “Start a New Team.” You will have the option to register as a “New User” or a “Returning User.”

If joining as a New User, select “Join as a New Participant,” and complete all required fields. If registering as a “Returning User,” register with your Username and Password. If you forgot your Username and/or Password, it can be reset by selecting “Email me my login information.”

As the main registrant of a team, you will be automatically assigned as the team captain. Enter in your “Team Name,” “Team Company Name,” and your “Team Fundraising Goal.” Then, continue with the process by selecting the participation option for each person you need to register. Once all contact information and required fields are completed, select “Complete Registration” to activate your team page. Once the page is active, the registrant/team captain can email their team page link to those they would like to have join their team.

There will be children who will be registering on our team. What is the best way to register them?
Children and Students (18 years old and under) who register as Walk Ambassadors will have their fee waived by generous Ambassador Sponsors.

On the walk registration page, you will have the option to add family members. We encourage families with children under the age of 18 to register together using one email address, as it will automatically link everyone associated to the email address.

When registering yourself, we recommend gathering the names of the children who will be using your email address, and add them as Ambassador Walkers.

Please note that if you register yourself and log-off without adding family members at that time, the system will not allow you to register them using the same email address that you used to register, and your registration will not be linked. You will need to utilize a separate email address to register them online.

If you need assistance with registering and linking your family members, contact information is provided below.

Lani Kim
(808) 691-4976
lanikim@queens.org

I forgot my user name and/or password, who should I contact?
Click here to reset username/password.

How much does it cost to register for the ILLUMINATE Walk?
Registration fees help cover event costs and ensure we can maximize support for The Queen’s Medical Center - West Oahu.

Individual walkers: $25
Children and students (18 years old and under) who register as Walk Ambassadors will have their fee waived by generous Ambassador Sponsors.

Are all participants and teammates encouraged to fundraise?
Yes. The ILLUMINATE Twilight Walk is a community fundraising event and all participants, including team members, are encouraged to fundraise in support of The Queen’s Medical Center - West Oahu. Check out some helpful fundraising tips to get started.

Do I have to fundraise? Is there a fundraising minimum? What’s a good fundraising goal?
While there is no fundraising minimum, we strongly encourage all walkers to set a minimum fundraising goal of of $75.

All registered walkers who achieve a fundraising goal of $75 or more will receive a limited edition ILLUMINATE Twilight Walk T-shirt.

How do I create a fundraising page?
A fundraising page is created automatically for you when you register to walk, whether you register as an individual, team member, or team captain. Visit your Participant Center to set up your fundraising page with a unique name or URL, upload a photo, send emails and updates to friends and family, and collect donations online.

Can donations be made by check?
Yes. All checks should be made payable to The Queen’s Medical Center and can be mailed to:

The Queen’s Medical Center
Attn: Lani Kim
Fund Development Department
1301 Punchbowl Street
Honolulu, HI 96813

My supporter needs a tax-receipt letter. How do I get one?
Donors must provide their first and last name with a mailing address to receive a tax receipt. For cash and checks, be sure you provide the following:

  • Supporter’s full name (first and last name)
  • Supporter’s mailing address

A tax receipt is automatically generated for donors when they give online through your personal fundraising page. Your donation is tax-deductible to the extent provided by law. For your reference, The Queen’s Medical Center’s Tax ID Number is: 99-0073524.

Can I earn prizes by participating in the walk?
All registered walkers will receive a participant gift and SWAG Bag. Additionally, recognition prizes will be awarded based on/determined by funds raised. Please see fundraising page located here.

Can I bring my pet to the walk?
Unfortunately, our furry friends will not be able to join us. The park prohibits pets on park grounds.

What happens if it rains?
The ILLUMINATE Twilight Walk will take place rain or shine. Should the walk need to be cancelled due to inclement weather, updates will be posted on our website.

My employer will match my donation to the walk. What do I need to do?
If your company has a matching gift program, please request a matching gift form from your Human Resources or Personnel department. Please submit form via email, mail, or turn it in at the Registration Tent at the walk event.

Please submit form by email at lanikim@queens.org or by mail to:

The Queen’s Medical Center
Attn: Lani Kim
Fund Development Department
1301 Punchbowl Street
Honolulu, HI 96813

For your reference, The Queen’s Medical Center’s Tax ID Number is: 99-0073524.

If you have questions about the registration process, your fundraising page, matching gifts, or any other questions, please contact us at (808) 691-4976 or at lanikim@queens.org.